World's airlines coming to Seattle

22 Sep 2014

World’s airlines coming to Seattle

London, 22 September 2014: Passenger experience specialists representing 33 long haul and regional airlines from around the world will meet in Seattle for the annual Passenger Experience Conference and Aircraft Interiors Expo Americas, which take place at the Washington State Convention Center. The conference is being staged on October 14, while the Expo - the only dedicated aircraft interiors exhibition in the Americas - runs October 14 through 16.

US carriers attending include American Airlines, ATA Airlines (formerly American Transair), Atlas Air, Delta Air Lines, Express Jet, Hawaiian Airlines, JetBlue, Southwest Airlines and WestJet. Airlines from Asia, Europe and the Middle East are also sending delegates.

Enhancing the passenger experience is a crucially important factor in the fierce battle to win and retain passenger loyalty and new ideas are constantly being developed. They include innovative seating to provide more legroom and new advances in in-flight entertainment. Wi-Fi connectivity in the passenger cabin is a particularly hot topic and conference delegates will benefit from the insights of James Seidman, Senior Account Executive at Google.

With Seattle hosting the event it is fitting that The Boeing Company is participating, with Jeffrey Robinson, Director Brand Marketing & 737 Brand Manager and Kent Craver, Regional Director Passenger Satisfaction & Revenue, both speaking.

Experts presenting the airlines' views include Mark Krolick, Managing Director of Marketing and Product Development, United Airlines; Caroline Soegtrop, Manager Inflight Services, Air Transat; Tom Grant, Manager, In-flight Cabin Services, WestJet; and Jerry Rose, Manager - Cabin Maintenance, Delta Air Lines.

Air transport professionals wishing to attend the events can pre-register at

For more information on the Passenger Experience Conference, please visit

For more information on Aircraft Interiors Expo Americas, please visit

ENDS Media contact: James Dunbar at CMS Strategic Tel: +44 (0)20 8748 9797 or email

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